Privacy Policy

We collect information you provide directly to us, such as when you fill out our contact forms, request quotes, or communicate with us. This may include: • Personal information (name, email, phone number, company) • Business information (company size, industry, service needs) • Communication preferences • Website usage data and analytics We also collect information automatically through cookies and similar technologies when you visit our website.

We use the information we collect to: • Provide and improve our BPO services • Respond to your inquiries and requests • Send you relevant information about our services • Analyze website usage and improve user experience • Comply with legal obligations • Protect against fraud and ensure security We do not sell, rent, or trade your personal information to third parties.

We may share your information in the following circumstances: • With your consent • With service providers who assist in our operations • To comply with legal requirements • To protect our rights and safety • In connection with a business transfer or merger We require all third parties to maintain appropriate security measures and use your information only for specified purposes.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include: • Encryption of data in transit and at rest • Regular security Reviews • Access controls and authentication • Employee training on data protection • Incident response procedures However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information: • Access: Request a copy of your personal information • Rectification: Correct inaccurate information • Erasure: Request deletion of your information • Portability: Receive your data in a structured format • Objection: Object to certain processing activities • Restriction: Limit how we process your information To exercise these rights, please contact us using the information provided below.

We use cookies and similar technologies to: • Remember your preferences and settings • Analyze website traffic and usage patterns • Provide personalized content and advertisements • Improve website functionality and performance You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

As a global BPO provider, we may transfer your information to countries other than your own. When we do so, we ensure appropriate safeguards are in place, including: • Standard contractual clauses • Adequacy decisions • Other appropriate transfer mechanisms We maintain the same level of protection for your information regardless of where it is processed.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by: • Posting the updated policy on our website • Sending you an email notification • Displaying a prominent notice on our website Your continued use of our services after changes become effective constitutes acceptance of the updated policy.